FAQ

Frequently Asked Questions

General Questions

Express Proofreading is open 24 hours a day 7 days a week, due to our extensive network of proofreaders we are always able to assign your document to one of our proofreaders and have your document returned to you within your selected timeframe.

We are unable to edit LaTeX files directly. We therefore ask that you export or copy and paste your LaTeX text into a MS Word document or similar. You can rest assured that the editor will leave any programming commands intact. Using this method we can edit in MS Word using Track changes and you can then simply copy and paste the text back into the LaTeX file format.

 

At Express Proofreading we offer a variety of services. Although we primarily offer proofreading services, we are also able to offer content creation and job applications & University application review services. To find out more information about any of our services please visit the relevant page, or feel free to contact a member of our team.

As a long standing online proofreading service we take confidentiality and security very seriously. Our site is fully encrypted using 256 SSL encryption which ensures that your payments and document uploads are fully secure. We also follow strict security protocols to ensure our site remains secure.

Regarding your document handling all documents remain on the Express Proofreading server where they are edited and proofread, following a documents return to you the document is permanently deleted from our database within a week.


Proofreading Related Questions

At Express Proofreading we charge on average 20% less than other professional proofreading services. We are able to do this by keeping our operating costs to a bare minimum. We spend very little on advertising and instead rely on word of mouth for new business. By providing a high quality proofreading service we do not need to spend heavily on advertising, as most of our clients refer their friends and colleagues to us.

We do not claim to be the cheapest proofreading service online. However, we do believe that we offer the best value and service. There are many lower priced proofreading and editing services online, however, this usually means lower quality, in terms of the editor’s qualifications/experience and also the time allocated to reviewing your writing.

We have editors from a wide range of academic fields and all of our editors have the highest levels of expertise. As a minimum we ensure that all of our editors hold Masters/PhD qualifications from leading British universities, and have extensive experience in the field of proofreading.

We will match your work to an editor with the relevant background and experience in your field. The editing manager will evaluate your submitted document and assign it to an editor best matched to your individual needs.

 

  • Microsoft Word (doc, docx, rtf)
  • Open Office (odt)
  • Apple Pages
We also accept:
  • PDF
  • LaTeX

However, we are unable to edit LaTeX files directly. We therefore ask that you export or copy and paste your LaTeX text into a MS Word document or similar. You can rest assured that the editor will leave any programming commands intact. Using this method we can edit in MS Word using Track changes, and you can then simply copy and paste the text back into the LaTeX file format.

The proofread copy will have been edited using Microsoft track changes, the changes will be visible slightly differently depending on whether you are using Windows or a Mac. In Windows any deleted text will have a line through it and all inserted text will be underlined. Whereas with a Mac all deleted text will appear on the right hand margin and all inserted text will appear in the main body highlighted.
Our standard turnaround time is 48 hours for all documents under 10,000 words. If you wish to upgrade then please select the option to upgrade to a faster turnaround time on the Instant Quote page and the additional fee will be added to your total.
All our proofreaders are highly trained and have years of experience proofreading and editing work so you can rest assured that your text will be returned to you thoroughly proofread and edited with changes recommended if necessary.
Yes, if you wish to request specific changes please email us with your order reference and we will take these into account, or you can input them into the Specific Requirements box on the Instant Quote page prior to placing your order.
We accept all major credit cards and debit cards through our secure PayPal payment gateway.
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We have proofread work from students and academics who are publishing their work, from a variety of academic institutions across the world. Some of the more frequent Universities from which we receive requests, include but are not limited to the following:

  • Oxford University,
  • Cambridge University,
  • London School of Economics,
  • Kings College London,
  • The University of Liverpool,
  • University of Manchester,
  • Manchester Metropolitan University,
  • Lancaster University,
  • University of Nottingham,
  • University of Glasgow,
  • Toronto University,
  • City University of Hong Kong,
  • Dalhousie University,
  • Deakin University,
  • University of Macau.