FAQ
Frequently Asked Questions
General Questions
We are unable to edit LaTeX files directly. We therefore ask that you export or copy and paste your LaTeX text into a MS Word document or similar. You can rest assured that the editor will leave any programming commands intact. Using this method we can edit in MS Word using Track changes and you can then simply copy and paste the text back into the LaTeX file format.
At Express Proofreading we offer a variety of services. Although we primarily offer proofreading services, we are also able to offer content creation and job applications & University application review services. To find out more information about any of our services please visit the relevant page, or feel free to contact a member of our team.
As a long standing online proofreading service we take confidentiality and security very seriously. Our site is fully encrypted using 256 SSL encryption which ensures that your payments and document uploads are fully secure. We also follow strict security protocols to ensure our site remains secure.
Regarding your document handling all documents remain on the Express Proofreading server where they are edited and proofread, following a documents return to you the document is permanently deleted from our database within a week.
Yes, you can book our proofreading service in advance, this would guarantee a specific turnaround time for you during the busy summer months. To do so simply email us with the subject of the thesis or dissertation, the approximate date that you would like to send your document to us, and when you would like it back. As well as the estimated final word count. We will then issue a PayPal invoice which will allow you to make a partial payment for 25% of the total to reserve this slot. If you do not know the exact word count at this stage that is not a problem, as we can amend the invoice and the final total when you send the document to us.
If there is a technical error, or an error with the word count once you have uploaded your document, or an issue with the final total presented, then please email your document to us instead. We can then process your document manually by verifying the word count and issuing you with a PayPal invoice for the payment. Simply include in your email, the subject matter, the service that you require and the turnaround time that you wish to select.
Proofreading Related Questions
At Express Proofreading we charge on average 20% less than other professional proofreading services. We are able to do this by keeping our operating costs to a bare minimum. We spend very little on advertising and instead rely on word of mouth for new business. By providing a high quality proofreading service we do not need to spend heavily on advertising, as most of our clients refer their friends and colleagues to us.
We do not claim to be the cheapest proofreading service online. However, we do believe that we offer the best value and service. There are many lower priced proofreading and editing services online, however, this usually means lower quality, in terms of the editor’s qualifications/experience and also the time allocated to reviewing your writing.
We have editors from a wide range of academic fields and all of our editors have the highest levels of expertise. As a minimum we ensure that all of our editors hold Masters/PhD qualifications from leading British universities, and have extensive experience in the field of proofreading.
We will match your work to an editor with the relevant background and experience in your field. The editing manager will evaluate your submitted document and assign it to an editor best matched to your individual needs.
- Microsoft Word (doc, docx, rtf)
- Open Office (odt)
- Apple Pages
We also accept:
- LaTeX
However, we are unable to edit LaTeX files directly. We therefore ask that you export or copy and paste your LaTeX text into a MS Word document or similar. You can rest assured that the editor will leave any programming commands intact. Using this method we can edit in MS Word using Track changes, and you can then simply copy and paste the text back into the LaTeX file format.
We have proofread work from students and academics who are publishing their work, from a variety of academic institutions across the world. Some of the more frequent Universities from which we receive requests, include but are not limited to the following:
- Oxford University,
- Cambridge University,
- London School of Economics,
- Kings College London,
- The University of Liverpool,
- University of Manchester,
- Manchester Metropolitan University,
- Lancaster University,
- University of Nottingham,
- University of Glasgow,
- Toronto University,
- City University of Hong Kong,
- Dalhousie University,
- Deakin University,
- University of Macau.